Main Warning 2018-02-08T15:20:42.9146322+11:00: Using default template for successful password resets: StandardChangeRequest Main Critical 2018-02-08T15:20:42.9302571+11:00: Could not load template: StandardChangeRequest Main Exception 2018-02-08T15:20:42.9458820+11:00: HResult: -2147467261, Source: Cireson.PasswordReset, Message: Object reference not set to an instance of an object., InnerException: , StackTrace at Cireson.PasswordReset.ServiceManager.CreateWorkItem.GetObjectTemplateByName(String name) in d:\a\1\s\PasswordReset\ServiceManager\CreateWorkItem.cs:line 474 at Cireson.PasswordReset.ServiceManager.CreateWorkItem.d__24.MoveNext() in d:\a\1\s\PasswordReset\ServiceManager\CreateWorkItem.cs:line 179, TargetSite: Microsoft.EnterpriseManagement.Configuration.ManagementPackObjectTemplate GetObjectTemplateByName(System.String) Main Critical 2018-02-08T15:20:42.9615222+11:00: Error while searching for: paulapostoleros096 Main Warning 2018-02-08T15:20:42.9615222+11:00: Template not found: Main Exception 2018-02-08T15:20:42.9771339+11:00: HResult: -2146233088, Source: Cireson.PasswordReset, Message: One or more errors occurred., InnerException: System.DirectoryServices.AccountManagement.PrincipalServerDownException: The server could not be contacted. ---> System.DirectoryServices.Protocols.LdapException: The LDAP server is unavailable.